Program Directors

Inspire excellence and achieve greatness by holding your coaches accountable

Program Directors

We offer Program Directors a reliable, data-driven method to support coaches while also holding them accountable. We provide visibility into what is working well, the biggest opportunities to improve and where you have a heightened risk of future issues.

Our program offers your coaches a powerful combination of leadership development, support and accountability.

To improve culture rapidly, we follow three steps:

  • Run the High-Performance Index™

    We require reliable, validated assessments to identify development priorities and ensure we address the right issues.

    The vast majority of teams and programs are not using performance culture assessments at all.

  • Create an action plan

    We offer a modern leadership approach that is:

    data-driven

    athlete-centred

    outcome-focused

    70% of culture programs do not meet these criteria.

  • Hold people accountable

    We need to hold people accountable. Coaches will benefit from our structured performance framework, offering athletes an environment in which they can thrive and ensuring everybody lives team values.

    In a high-performance culture people hold themselves accountable.

The benefits of a high-performance culture

Exceptional athlete and coach experience

Higher levels of respect by all participants

Enhanced athlete and coach development environment

Heightened resilience to gain an edge under pressure

Legacy effect of providing lifelong leadership skills for athletes

More accountability across your community

Reduced risk of misconduct

Improved athlete and team performance

Increased psychological safety and reduced anxiety

Increased likelihood of athlete retention and attraction

The Program

We measure culture precisely

We measure the conditions for human performance

Coaches can create a data-driven action plan

We index your culture to performance benchmarks

We help you compare teams to each other

How we help you cultivate a high-performance culture

  • High-Performance Index™ team culture assessment (we recommend twice per year per team, timing is flexible)

  • How Do You Feel pulse assessment to quickly gauge how the team is doing in between HPI instances

  • Enhanced analytics to identify top priorities for improvement

  • HPI Culture Maps™ to show results by age, team, gender, position (if available)

  • Custom report packs for individual team coaches

  • Debrief sessions with coaches and program officials

  • Action planning session with coaches and program leaders

  • Coach Playbook tools + SupportingLines Cloud Foundations eLearning course to accelerate learning

  • 1-on-1 coaching support and debrief sessions are available

  • Coach development workshops (available at discount rates for minor sports associations)

The Playbook makes it easy for coaches to be effective

A step-by-step guide to the fundamentals of high-performance culture

To help coaches rapidly become more effective, we created The Playbook, our guide to the fundamentals of high-performance leadership. 

​The Playbook covers the core elements of building a high-performance culture:

  • Truly Living Your Values

  • Setting Complete Goals ™

  • Having Effective 1-on-1s

  • Offering 3-Story Feedback ™

  • Providing Authentic Recognition

In a high-performance culture coaches help their teams achieve critical goals while having a great human experience. While that may sound like a high bar, it is entirely achievable if you follow our data-driven, research-based approach.

We empower coaches to make common sense, common practice. In addition to assessments, we offer coaches leadership assessments, cloud-based learning and leadership empowerment tools. How can we help you?

Program Outcomes

Coaches have a deeper understanding of how to be more effective and create a great culture

Coaches and the organization have a data-driven action plan

Teams have higher levels of resilience and perform to their potential

“

Often you can feel isolated or on an island as a coach. The High-Performance Index and integrated Coach Playbook is an amazing resource. The program helped me better understand my team and connect with athletes on a deeper level. It provided the feedback and tools to make significant, rapid change.

As coaches, if we are not here to teach how to interact positively within our environment, what are we teaching?

- Nick Deschenes, Head Coach of the Kelowna Chiefs

Cultivate a high-performance culture in all your departments

Did you know we also offer support to improve the culture in any corporate setting?